1. Introduction These Terms and Conditions govern your use of the Maple Lawn & Snow website and services. By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions.
2. Services Maple Lawn & Snow provides professional lawn care, snow removal, and salting services within Ontario. All services are subject to availability, weather conditions, site accessibility, and operational constraints.
3. Estimates and Pricing All quotes and estimates are non-binding unless confirmed in writing. Pricing may change due to site conditions, additional services requested, or unforeseen circumstances.
4. Payments Accepted payment methods include e-transfer, credit/debit cards, invoicing, and third-party payment processors such as Stripe and Square. Payment terms are outlined on invoices or service agreements.
5. Late or Non-Payment Late or unpaid invoices may result in service suspension, late fees, interest charges, or collection actions as permitted by law.
6. Cancellations and Rescheduling Customers must provide reasonable notice for cancellations or rescheduling. Failure to do so may result in cancellation or service fees.
7. Weather and Force Majeure Maple Lawn & Snow is not responsible for delays or failures caused by severe weather, natural disasters, equipment failure, or other events beyond our reasonable control.
8. Customer Responsibilities Customers are responsible for providing accurate information, ensuring safe and clear access to service areas, removing obstacles, and disclosing known hazards prior to service.
9. Property Damage We are not responsible for damage caused by hidden obstacles, pre-existing conditions, improper maintenance, or customer negligence.
10. Limitation of Liability To the fullest extent permitted by law, Maple Lawn & Snow’s liability is limited to the value of the services provided.
11. Website Use Users agree not to misuse the website, attempt unauthorized access, or engage in unlawful activities. All website content is the property of Maple Lawn & Snow.
12. SMS Messaging Consent and Disclosure By providing your phone number, you agree to receive customer care messages from Maple Lawn & Snow. Message frequency may vary. On average, 1-2 messages per month. Message and data rates may apply. Text HELP for assistance or STOP to opt out at any time.
SMS messages may include notifications, service updates, reminders, promotions, or customer care information. For more details, see our Privacy Policy.
13. Compliance Notice Before submitting your application, ensure that your Privacy Policy and Terms and Conditions meet all compliance requirements. Applications with non-compliant documentation may be rejected.
- The Privacy Policy must include a disclaimer that no mobile opt-in will be shared with third parties for marketing purposes.
- The Terms and Conditions must include an SMS disclosure outlining the types of messages consumers can expect, texting cadence, message and data rate notices, links to the Privacy Policy, HELP information, and opt-out instructions.
14. Privacy Your use of our services is also governed by our Privacy Policy, which forms part of these Terms and Conditions.
15. Governing Law These Terms and Conditions are governed by the laws of the Province of Ontario and the applicable laws of Canada.
16. Changes to Terms We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting.
17. Contact Information Maple Lawn & Snow, Vaughan, Ontario, Canada.